Business & Economic Data

Market Size, VAT Registrations, Turnover, and Regional Analysis

Data Sources:

First published: October 2025. Last updated: 11/08/2026 — Pending Request 1 (Section 8) has been answered: added regional PAYE employee data for 2023-24 and 2024-25, and regional self-employment estimates for 2022-23 and 2023-24, into Section 6. Request 2 remains outstanding.

Summary

This report presents official government data on the UK hair and beauty sector (SIC 96020), covering market size, business numbers, turnover, employment, and regional distribution. Three primary measurements provide different perspectives on sector size, from total consumer demand through formal business operations to large VAT-registered businesses only — and a 2009-2025 historical series now shows how the formal business tier has actually moved over time.

Total Consumer Market

£9.10bn

Consumer spending on hair & beauty (2025)

ONS household survey data

Formal Business Sector

£6.10bn

All VAT/PAYE registered businesses (March 2025)

50,400 businesses · up from £5.78bn / 49,320 businesses in March 2024

VAT-Registered Businesses

£3.15bn

Businesses above £90k threshold (2022-23)

14,900 businesses

2009-2025 Growth

+57.4%

Formal business turnover, £3.88bn to £6.10bn

Business count up 97.6% over the same period

Understanding the Three Measurements

Why three different figures? Each measurement answers a different question about the sector:

  • Consumer Spending (£9.10bn): Total market demand - what consumers actually spend
  • Formal Business Turnover (£6.10bn, March 2025): Registered business supply - what formal businesses declare
  • VAT-Registered Only (£3.15bn, 2022-23): Large operators - businesses above £90k threshold

The gaps between these figures reflect legitimate below-threshold operators, measurement methodology differences, tips/gratuities, and some informal economy activity. None of these figures is "wrong" - they measure different aspects of the market. Note the Formal Business and VAT-Registered figures currently reference different years (2025 and 2022-23 respectively) — see the note in Section 3 for why, and what would be needed to align them.

1. Market Size Analysis

Three-Tier Market Measurement

Tier 1: Total Consumer Market (Demand Side)

ONS Consumer Spending Data (COICOP 12.1.3):

£9.10 billion (2025)
  • What it measures: Total consumer expenditure on hair & beauty services
  • Includes: ALL spending on hair/beauty regardless of business size or formality
  • Coverage: Formal salons, mobile operators, chair renters, below-threshold businesses, tips
  • Method: Household surveys asking "How much did you spend on hairdressing/beauty?"
  • Represents: Total market demand - the complete consumer spending pool
  • Best for: Understanding total market size and consumer demand trends

Source: ONS Consumer Trends, COICOP category 12.1.3 "Hairdressing salons and personal grooming establishments"

Tier 2: Formal Business Economy (Supply Side)

ONS Business Population Estimates (as at March 2025):

£6.10 billion turnover
  • What it measures: Declared turnover from formal businesses
  • Includes: All VAT and/or PAYE registered businesses
  • Business count: 50,400 total businesses
  • Employment: 178,178 total employment; 161,261 employees
  • Method: Business surveys and administrative tax data
  • Represents: Formal business sector - what registered businesses report earning
  • Best for: Tracking registered businesses and formal employment

Source: ONS Business Population Estimates, VAT and/or PAYE based enterprises, UK SIC 2007 Class 9602, as at March 2025. ONS caution: "Turnover values in this analysis should be treated with caution as they arise from sources that we are unable to verify."

For comparison, the March 2024 reading was £5.78bn turnover, 49,320 businesses, 179,236 employment, 160,602 employees — see Section 2a for the full 2009-2025 series.

The £3.20bn Gap Between Consumer Spending and Formal Business Turnover

Consumer spending (£9.10bn) - Formal business turnover (£6.10bn) = £3.00bn

This gap reflects:

  • Legitimate below-threshold operators (self-employed under £90k)
  • Tips and gratuities (included in consumer spending, not always in business turnover)
  • Measurement methodology differences (household surveys vs business surveys)
  • Chair renters and mobile operators not captured in business statistics
  • Some informal economy activity

This gap does NOT indicate £3.00bn in tax evasion - most represents legitimate structural factors in how the sector operates and how data is collected.

Tier 3: VAT-Registered Businesses Only (Large Operators)

HMRC VAT Registration Data (2022-23):

£3.15 billion turnover
  • What it measures: Actual VAT returns from businesses above threshold
  • Includes: ONLY businesses with turnover above £90,000
  • Business count: 14,900 VAT-registered businesses
  • Method: Actual VAT tax returns (verified government data)
  • Represents: Large operators sector - businesses above VAT threshold
  • Best for: Most reliable turnover data, but covers only 30% of businesses

Source: HMRC VAT Registration Data, FOI2024/15284

The £2.95bn Gap: Below-Threshold Businesses

Formal business turnover (£6.10bn, 2025) - VAT-registered turnover (£3.15bn, 2022-23) = £2.95bn

This gap is now calculated across two different reference years (2025 vs 2022-23) because the formal-business tier has been updated to its latest available point but the VAT-only tier has not yet caught up. It should be treated as broadly indicative rather than precise until both tiers are aligned to the same year — see the pending FOI request in Section 8, which has been submitted to bring the VAT-only series forward.

Subject to that caveat, this represents businesses operating below the £90,000 VAT registration threshold. These are:

  • Small salons and sole traders (turnover £30k-£89k)
  • Mobile hairdressers and beauticians
  • Part-time operators
  • Micro-businesses registered for PAYE but below VAT threshold

These businesses operate completely legally, declaring income for Income Tax purposes but not required to register for VAT.

Market Structure Implications

The three-tier measurement reveals important structural characteristics of the UK hair and beauty sector:

Policy implications: Any policy affecting VAT thresholds, business rates, or employment regulations must consider that the majority of formal businesses operate below £90k turnover, with substantial additional economic activity in the below-formal-threshold space.

2a. The Formal Business Tier, 2009-2025

The single-year snapshots above answer "what does the sector look like now," but they can't show direction of travel. This table gives the full available run for the formal business tier (VAT and/or PAYE registered enterprises, SIC 9602), as at March of each reference year.

Year Count Employment Employees Turnover (£'000s)
200925,500128,322109,2843,877,261
201025,375128,019109,2503,943,701
201124,585125,938107,9903,817,615
201227,920142,599123,0593,850,975
201327,605145,717127,6523,729,315
201429,410154,069136,2233,832,696
201539,865190,351162,9404,695,146
201640,590185,513158,8254,777,326
202449,320179,236160,6025,785,698
202550,400178,178161,2616,103,278

Source: ONS ad hoc analysis, "Count, employment, employees and turnover (£'000s) of VAT and/or PAYE based enterprises in the UK for UK SIC 2007 Class 9602, Hairdressing and other beauty treatments," data as at March of each reference year 2009 to 2016 and 2025 (2024 figure from a separate single-year extract of the same series). ONS caution: "Turnover values in this analysis should be treated with caution as they arise from sources that we are unable to verify. The official turnover data may be requested from ABAPS@ons.gov.uk."

A gap in the published series (2017-2023)

We do not currently hold this series for 2017-2023. The table above is genuine and directly sourced for every year shown, but treat the 2016-to-2024/25 change as a single long jump, not a smooth trend, until the missing years are obtained.

2009-2025, headline changes:

A note on the 2014-2015 jump

Business count rises sharply between 2014 (29,410) and 2015 (39,865) — a 35.5% jump in a single year, well outside the trend either side of it. This coincides with the staging dates for pension auto-enrolment reaching smaller employers (2015-2017), which plausibly brought a wave of previously unregistered micro-businesses into PAYE registration for compliance reasons, rather than reflecting a sudden burst of new economic activity. This does not undermine the overall 2009-2025 growth picture, but it means the shape of the curve between 2014 and 2016 should not be read as organic year-on-year growth.

Most recent single year (2024 to 2025)

Comparing only the two most recent years available: turnover and business count both grew (+5.5% and +2.2% respectively), while employment held essentially flat — total employment (including proprietors) dipped slightly (-0.6%) while employees (excluding proprietors) rose slightly (+0.4%). Both employment moves are small enough to be within normal year-to-year variation. The accurate characterisation of the most recent year is "turnover and business count growing, employment stable" — not "employment increasing," which overstates one of two employment measures while the other moved in the opposite direction.

2. VAT Business Registrations

National Totals

VAT-Registered Businesses by Tax Year:

Note: These figures represent businesses with turnover above £90,000 (VAT registration threshold). Businesses below this threshold are not included in VAT registration data.

Tax Year Number of Businesses Change vs Previous % Change
2018-19 14,300 - -
2019-20 14,100 -200 -1.4%
2020-21 13,200 -900 -6.4%
2021-22 13,900 +700 +5.3%
2022-23 14,900 +1,000 +7.2%
Total Change 2018-23 - +600 +4.2%

Source: HMRC VAT Registration Data (FOI2024/15284)

2018-19 to 2022-23:

By Period:

Note: a follow-up request has been submitted to extend this VAT-only series to 2023-24 and (if available) 2024-25 — see Section 8, Pending Requests.

3. Sector Turnover Analysis

VAT-Registered Business Turnover (HMRC Data)

This is the most reliable turnover data, based on actual VAT returns. However, it covers only 30% of businesses (those above £90k threshold), and the most recent year available is 2022-23 — two years behind the formal-business tier's 2025 figure.

Tax Year Total Turnover Change vs Previous % Change Avg per Business
2018-19 £2.96 billion - - £207,000
2019-20 £3.08 billion +£120m +4.1% £218,000
2020-21 £2.54 billion -£540m -17.5% £192,000
2021-22 £3.12 billion +£580m +22.8% £224,000
2022-23 £3.15 billion +£30m +1.0% £211,000
Total Change 2018-23 - +£190m +6.4% -

Source: HMRC VAT Registration Data (FOI2024/15284)

Key Observations (2018-19 to 2022-23):

Estimated Below-Threshold Business Turnover

Calculation Method

Based on ONS formal business turnover (£6.10bn, 2025) minus HMRC VAT-registered turnover (£3.15bn, 2022-23):

  • Estimated below-threshold turnover: £2.95bn
  • Number of below-threshold businesses: ~35,500 (2025 formal-business count of 50,400 minus 2022-23 VAT-registered count of 14,900, estimated)
  • Average turnover per below-threshold business: ~£83,000

Note: This is an estimate derived from two different data sources with different methodologies and, currently, different reference years (2025 vs 2022-23). Treat as broadly indicative until both tiers are updated to the same year — see Section 8.

4. Regional Distribution

VAT-Registered Businesses by Region (2022-23)

Region Number of Businesses Turnover % of Total Turnover Avg Turnover per Business
London 3,100 £804.4 million 25.5% £259,500
South East 2,600 £570.1 million 18.1% £219,300
Scotland 1,000 £287.3 million 9.1% £287,300
East of England 1,600 £283.0 million 9.0% £176,900
North West 1,300 £256.6 million 8.1% £197,300
West Midlands 1,100 £237.6 million 7.5% £216,000
South West 1,200 £208.8 million 6.6% £174,000
Yorkshire & The Humber 900 £148.7 million 4.7% £165,200
East Midlands 800 £146.2 million 4.6% £182,700
Wales 500 £75.1 million 2.4% £150,200
North East 500 £72.5 million 2.3% £145,000
Northern Ireland 300 £58.3 million 1.9% £194,400
TOTAL 14,900 £3.149 billion 100% £211,300

Source: HMRC VAT Registration Data (FOI2024/15284). Table rebuilt directly from the FOI response's regional turnover and business-count figures; a previous version of this table did not sum to its own stated total and diverged from the FOI source in most regions.

Regional Patterns:

Historical Regional Trends (2018-19 to 2022-23)

London Region Growth

  • 2018-19: £735.2m turnover, 2,700 businesses
  • 2022-23: £804.4m turnover, 3,100 businesses
  • Change: +£69.3m turnover (+9.4%), +400 businesses (+14.8%)

South East Region Growth

  • 2018-19: £565.9m turnover, 2,500 businesses
  • 2022-23: £570.1m turnover, 2,600 businesses
  • Change: +£4.2m turnover (+0.7%), +100 businesses (+4.0%)

Figures corrected against FOI2023/51378 and FOI2024/15284; a previous version of this box overstated both regions' 2018-19 baseline figures.

Update: the follow-up request for regional PAYE employee data has been answered for 2023-24 and 2024-25; see Section 6 for the table, and Section 8 for the request's status. Regional self-employment estimates were answered for 2022-23 and 2023-24 — also in Section 6. A separate FOI request to ONS on data granularity remains outstanding — see Section 8.

5. Flat Rate VAT Scheme Usage

The Flat Rate VAT Scheme is a simplification scheme for small businesses that allows them to pay VAT as a fixed percentage of their turnover rather than calculating VAT on individual transactions.

Tax Year Businesses Using Scheme Change vs Previous % of VAT-Registered
2018-19 2,298 - 16.1%
2019-20 2,435 +137 17.3%
2020-21 2,201 -234 16.7%
2021-22 1,770 -431 12.7%
2022-23 1,738 -32 11.7%

Source: HMRC Flat Rate VAT Scheme Data (FOI2024/200347)

Flat Rate Scheme usage decreased from 2,298 businesses (2018-19) to 1,738 businesses (2022-23), a reduction of 560 businesses (-24.4%). During the same period, total VAT registrations increased by 600 businesses (+4.2%).

Decline in Flat Rate Scheme Usage:

6. Self-Employment and Regional Workforce Data

Self-Employed Workers in Sector

From HMRC Survey of Personal Incomes:

210,000 Self-Employed Individuals

Reporting income from hairdressing and beauty services. This figure is now confirmed for three consecutive years running — 2021-22, 2022-23, and 2023-24 — all at 210,000 nationally (2022-23 and 2023-24 regional totals round to 211,000; see rounding note below).

Sources: FOI2024/200347 (2021-22); FOI follow-up to FOI2023/51378, FOI2023/99768, FOI2024/15284 and FOI2024/200347 (2022-23 and 2023-24 regional breakdown)

Self-Employed Individuals by Region, 2022-23 and 2023-24

Region 2022-23 (thousands) 2023-24 (thousands)
North East99
North West2424
Yorkshire and The Humber1918
East Midlands1717
West Midlands1918
East of England2425
London2019
South East2827
South West1921
Wales99
Scotland1616
Northern Ireland78
UK210210

Source: HMRC Survey of Personal Incomes estimate, SIC code 96020, by region, response to FOI follow-up request (Section 8, Request 1). Estimated number of self-employed individuals in thousands. Individual regional figures are rounded independently to the nearest thousand, so they sum to 211 in both years shown — one thousand above the published UK total of 210 in each case; this is a rounding artefact, not a data error.

Understanding Self-Employment vs Business Count

The 210,000 self-employed figure differs significantly from the 50,400 business count (2025) because:

PAYE Employees by Region, 2023-24 and 2024-25

The follow-up FOI request also returned HMRC PAYE Real Time Information (RTI) data on the number of PAYE employees in SIC 96020, by region, for the two most recent tax years available.

Region 2023-24 (thousands) 2024-25 (thousands)
North East88
North West2020
Yorkshire and The Humber1313
East Midlands1212
West Midlands1515
East of England1717
London3535
South East2727
South West1313
Wales77
Scotland1515
Northern Ireland54
UK187186

Source: PAYE RTI statistics, SIC code 96020, by region, response to FOI follow-up request (Section 8, Request 1). Individual figures rounded to the nearest thousand; the sum of regional figures may not exactly equal the published UK total.

This is a different figure from the "employees" total elsewhere on this page — do not conflate them

Section 2a and the finding cards above cite an ONS "employees" figure of 161,261 (as at March 2025), from the ONS Business Population Estimates series. The PAYE RTI figure above is 186,000-187,000 for 2023-24/2024-25 — around 25,000 higher, and from an entirely different source (HMRC administrative payroll data, not ONS business survey/IDBR-based estimates).

The two series are not directly comparable without further work: they may differ in reference period, in whether they count employments or employees (RTI can count an individual more than once if they hold more than one PAYE employment in the sector), and in how they treat multi-site or multi-SIC businesses. We have not attempted to reconcile them here, and readers should treat "employees" (ONS) and "PAYE employees" (HMRC RTI) as two separate data points describing related but not identical things, rather than assume one supersedes the other.

Workforce Composition Summary

Business Entities:

Employment & Self-Employment:

Market Value by Measurement:

Still outstanding: the separate ONS FOI request on whether any dataset isolates self-employment status specifically for hairdressers and barbers (rather than broader groupings) remains open. See Section 8, Request 2.

8. Pending Data Requests

In the interest of showing our working in both directions — not just when checking other organisations' figures, but our own — the following requests have been submitted. This section is updated as responses are received, with corrections and additions made explicitly rather than silently.

Request 1: Regional PAYE employees and updated self-employment estimates (SIC 96020) — ANSWERED

Follow-up to FOI2023/51378, FOI2023/99768, FOI2024/15284 and FOI2024/200347. Requested:

  1. The number of PAYE employees in SIC Code 96020, by region, for 2023-24 and (if available) 2024-25.
  2. The Survey of Personal Incomes estimate of self-employed persons in SIC Code 96020, by region, for 2022-23 and 2023-24 (if available) — extending the response of 30 October 2024 (FOI2024/200347), which gave 2021-22 as the latest available year.

Status: Response received. Both tables have been added to Section 6: PAYE employees by region (2023-24 and 2024-25) and self-employed individuals by region (2022-23 and 2023-24). Both parts of the request were answered in full — no partial refusals or gaps to flag.

Request 2: Granularity of self-employment data specifically for hairdressers and barbers

A Freedom of Information request to ONS asking:

  1. Whether any ONS dataset (Labour Force Survey, Annual Population Survey, Business Register and Employment Survey, or other) breaks down employment status specifically for hairdressers and barbers, by SIC 96.02 or SOC 6221/6222, rather than by broader groupings that include them.
  2. If such a dataset exists, a request for the data or a link to its publication, with the relevant time series.
  3. If it does not exist at this granularity, confirmation of that fact and a description of the most granular data that does exist, including whether it is only available at a broader SIC section (e.g. sections R, S, T — "Other services") or broader occupational level.
  4. Whether ONS has, since January 2024, produced any bespoke analysis specifically covering self-employed hairdressers for a government department, parliamentary committee, or external organisation — and if so, details of that release and the requesting party (organisational identity only, no personal data).
  5. Whether any such bespoke release has been published, and if not, why not.

Status: Submitted to the ONS Freedom of Information Team. Still outstanding.

Once a response to Request 2 is received, this section — and the relevant tables above — will be updated, with any resulting corrections noted explicitly rather than silently edited in, consistent with how corrections have been handled elsewhere on this site.

7. Methodology & Data Quality

Data Sources

1. ONS Consumer Spending Data (COICOP 12.1.3)

Strengths: Captures ALL consumer spending regardless of business formality

Limitations: Survey sampling error, household recall accuracy, includes tips/gratuities

2. ONS Business Population Estimates (VAT and/or PAYE based enterprises, SIC 9602)

Strengths: Comprehensive coverage of formal business sector; now spans a 16-year window

Limitations: ONS cautions "Turnover values in this analysis should be treated with caution as they arise from sources that we are unable to verify"; gap in the published series for 2017-2023

3. HMRC VAT Registration Data (FOI2024/15284)

Strengths: Most reliable turnover data (actual tax returns), precise and verified

Limitations: Only captures businesses above £90k threshold (around 30% of total businesses); most recent year is 2022-23, two years behind the formal-business tier

4. HMRC Self-Employment Data (Survey of Personal Incomes)

5. HMRC Flat Rate VAT Scheme Data (FOI2024/200347)

6. HMRC PAYE RTI Regional Employee Data

Understanding Measurement Gaps

Consumer Spending vs Formal Business Turnover:

Why consumer spending (£9.10bn) exceeds formal business turnover (£6.10bn):

Formal Business Turnover vs VAT-Registered Turnover:

Why ONS business turnover (£6.10bn, 2025) exceeds HMRC VAT turnover (£3.15bn, 2022-23):

ONS "Employees" vs HMRC PAYE RTI Employees:

Why the ONS Business Population Estimates employees figure (161,261, March 2025) differs from HMRC PAYE RTI (186,000-187,000, 2023-24/2024-25) — see Section 6 for the full caution. In short: different data collection method (business survey/IDBR vs payroll RTI), possible double-counting of individuals with multiple PAYE employments in RTI, and different reference points. Not reconciled in this report; presented as two distinct data points.

Data Quality Assessment

Dataset Reliability Coverage Best Use
Consumer Spending (£9.10bn) Medium (survey-based) Complete market Total market size
Formal Business (£6.10bn) Medium (mixed methods); turnover figures carry ONS's own verification caveat Registered businesses Business tracking; long-run trend (2009-2025)
VAT-Registered (£3.15bn) High (tax returns) ~30% of businesses Large operator analysis
PAYE RTI employees (186k-187k) High (administrative payroll data) PAYE employments only; may double-count multi-job individuals Regional employee headcount by tax year

Calculations and Estimates

Direct Calculations:

Estimates (Clearly Labelled):

Data Verification

All primary data in this report can be independently verified through:

9. Key Data Points Summary

Market Size (Three Measurements)

Business Population

Employment & Self-Employment

Formal Business Tier, 2009-2025

VAT Business Changes (2018-19 to 2022-23)

Regional Concentration (2022-23)

Regional Workforce, Most Recent Years

Structural Characteristics